VENM General Discussions

All New Deployments use DSM - Even with DSM disabled in deployment profile

Jproussel — Wed, 04 Jun 2008 17:03:13 GMT

Hello,

I've been using the same deployment profile for months now without issue. I updated to version 2009.6.1.214 this morning, and any new deployment that I've attempted today has pushed out with the DSM turned on even though my deployment profile has it unchecked. I've tried creating a new profile, and come up with the same problem.

Here is the error:

Connection Failed - Invalid Protocol!

Possible causes:

-You've forgotten to select DSMPlugin and the server uses a DSMPlugin

Please help! I'm set to deploy VNCScan to 7 new admins this week!

Failed to connect to server

billd — Sun, 01 Jun 2008 20:29:03 GMT

I just puchased VNCScan for a small school district in southern MO. I am trying to learn the program, so I created a small group and deployed to them--no problem. However, when I try to connect to any of them I get the message "failed to connect to server". I can ping it. I changed passwords for the machines. I logged on as an administrator to he computers and as a student. I disable the Windows firewall. I give up.

What's going on?

View Only mode?

Schmoo — Tue, 27 May 2008 23:45:25 GMT

Is there any way to have VNCScan default to View Only mode when double clicking a machine to connect, as opposed to right-clicking and choosing connect, view-only mode?

Thanks

Quarky issue with clipboard

NCX001 — Mon, 02 Jun 2008 16:48:33 GMT

So I developed a problem today that totally had me confused, I thought I'd post about it to help save others from the confusion if this happens to them. So recently our Anti-Virus broke and stop taking exceptions from the server. No problem except for it started detecting scrserv.exe (the program that grabs screenshots for thumbnails) as bad, and giving prompts to all my users. So I disabled the thumbnails until I have the problem with the AV server fixed. Well in the mean time I just opened all of the clients in thumbnail mode. Well today I came in and booted everything up as normal, except when I loaded up all the clients in VENM I connected to all of them as normal. Didn't think anything about it, saved me time from connecting to it when someone needed some help. Well, this was a bad idea. Whenever one user would copy something it would go to my clipboard, and then to all the other clients clipboards. So I had 40 people sharing a clipboard. I didn't put two an two together until about 15 minutes of searching franticly for a reason why. So just so everyone knows disable clipboard sharing if you're going to normally connect to more than 1 client that has a user on it. : P

remote computer insists on rebooting in safe mode

mbarry — Wed, 14 Jun 2006 08:42:57 GMT

I installed Vncscan on a 2003 Server in a VMWARE environment. I rebooted a computer

on the LAN into safe mode, and now, even when I select Full Windows Mode from VNCSCAN,

it keeps rebooting into safe mode. I'm trying to get it t book back into normal mode.

Any ideas? Thanks!

Mike

PS - The computer I rebooted into safe mode is XP Pro.

Password Change / Reg file not working!

foofiter — Wed, 28 May 2008 15:12:50 GMT

I am trying to use VENM to change the VNC password on about 300 machines nationwide. Some of them are on VPN, some are behind DSL routers, some are local.

I am testing VENM on 3 local machines and when I try to use the wizard to change password (using change standard vnc password) I always get username or password wrong. I know for a fact that they are correct. When I try to do it using "Current Credentials" it gives me the same problem. If I delete the %HOST% (we do not use domains) it simply hangs at authenticating. I am using version 2008.4.4.213.

I have also tried creating the reg file and when I run that file on another machine, even manually, it does not change the password.

I am using UltraVNC version 1.0.2 on all my machines.

What am I doing wrong?

Example:

HOSTNAME:Authenticating
HOSTNAME:Writing reg file
HOSTNAME:Failure writing to the computer = Login failure: unkown user name or bad password.

I know for a fact that the user name and password are correct. For reference windows firewall is off.

Open PC's in new tab takes ages for thumbnails to show (if they show at all)

samrusso — Wed, 06 Dec 2006 10:49:17 GMT

Hi all,
I'm trialling out vncscan and so far we are very impressed. I am curious why the option if selecting computers and viewing them in a new tab doesn't work on our computers. We've tried it now on 2 computers.
ie. we choose say 4 computers and select thumbnails->new tab
When we go to the new tab maybe 1 of them shows the thumbnail and the others just have a barameter underneath them going on seemingly forever not showing the thumbnail.
Is there something I can do to fix this?
Also how long should it take to see ... say 4 thumbnails (less than say 10secs?)

1 other qn. When reopeing vncscan how do I tell it not to open the previouse tabs that were opened in an ealier session.

Hoping for your assistance
thank you
sam
sam_AT_rwb.com.au

RDP information on Boztek Documentation page incorrect?

JEE_admin — Wed, 21 May 2008 05:16:25 GMT

When the home page comes up in VENM, there is a list of documentation links.

One of these concerns enabling concurrent RDP sesions on a Windows XP SP2 equipped PC.

You can apparently replace the SP2 Terminal Server .dll with a previous one that allows concurrent connections, as the SP2 release had this feature removed for some reason.

However, when I investigated one of the additional info links, namely the one titled "An installer for the above", the author of the RDP patch availabel for download from this site advises that concurrent connections are only possible ".....if you have FAST USER SWITCHING enabled, and your Windows (computer) is NOT in a domain."

Can someone confirm if this is the case?

If so, the RDP "patch" is completely useless for anyone using RDP in a Domain environment, or a network where fast user switching isn't enabled. (Which would be pretty much every IT administrator out there, I would have thought). The VENM documentation should advise this fact very clearly, otherwise System Administrators will waste their time trying to find out about the patch when they most likely can't use it, like I did.

Multiple issues using VENM to deploy & connect with VNC

JEE_admin — Wed, 21 May 2008 02:34:59 GMT

I'm having all sorts of problems trying to use the VNCScan Console to push out Ultra or RealVNC, and I'm very confused as to where I'm supposed to put in credentials, and how this effects putting in credentials elsewhere. I've tried pusihing out VNC to over 50 machines, and at this stage can only successfully remote to about 8 of them?

Some machines return the error "Connection refused" with UltraVNC installed, only to suddenly connect once Ultra is uninstalled and RealVNC4 is pushed out.

Other times neither flavour allows connection, returning the error "Connection refused" or "Failed to connect to server". This is despite physically going to these machines and checking that the firewall is off, both machines can ping each other, and that I've started the VNC service before attempting to conect. I've even tried adding both the 5800 & 5900 ports to the XP firewall exceptions list, even though the firewall is off, just in case this makes a difference, but still no luck?

Sometimes Fastpush returns errors advising "Access Denied" when trying to access local shares on the target machine, even though in the VNC install profiles I've created I've entered the domain admin username and pasword under "Use alternative log in credentials". I've also tried letting it run under my own username and password (I'm a member of domain admins) and also tried entering the local machine administrator username & password just in case that works, but to no avail.

Can anyone advise what I might be doing wrong?

Buing the last version of VNCScan

fmunier — Tue, 20 May 2008 10:10:14 GMT

Hi,
I can't buy VNCScan. When I'm clicking on the "Buy Now" button, I'm redirect to RegNow site and obtain a white page !!!
I've searched VNCScan on the Regsoft site but they only sell an old version of VNCScan (2005.12.20).
Where can I buy the last version of VNCScan ?

Which vnc version

Petruskie — Sun, 18 May 2008 15:36:06 GMT

You can deploy a lot of different versions of VNC, ultra, real, .... Which is the most preferable version to install.

Username and password - which ones are used where under what circumstances???

Watchin — Tue, 06 May 2008 18:06:14 GMT

Steve,

Could you document the sequence for lookup and use of username and passwords. There are several different levels and locations for storage of several usernames and passwords. Some are VNC some are windows RDP some are windows admin use and some appear to be duplicates. I'm having trouble getting the login to work right, it seems to be only using the Preferences level in some cases.

Thanks,

Greg

Connection Rejected

mcmurray — Fri, 16 May 2008 16:20:30 GMT

I have two profiles setup to deploy VNC to workstations. On is the default and works fine. The second is one that I created. Both deploy fine. When I connect to the "default" deployment I can connect. When I try to connect to a workstation that was setup using second profile all I get is "connection rejected".

I've perused the settings on both profiles and cannot seem to find the error in my ways. Does anyone have any ideas?

Thanks

Mark

Turning off Wallpaper etc

mcmurray — Thu, 08 May 2008 17:51:41 GMT

I reported this in the bug forum also.

I just need to turn off the wallpaper and background for all workstations. How is the best way to do this? Version 2008.4.4.213

Bug Report is below.

I was trying to turn off the Wallpaper and other screen attributes when connecting to a workstation. I could not find the settings. I went to the Tools menu and click on the VNC deployment wizard. The first screen shows the default profile. Click on the NEXT button and you get the Alternative Credentials pages and the "Finish" button is active.

Now click on the BACK button and you get the "Custon VNC Server Registry Settings" page, click on BACK again and you get the "Remaining VNC Server Options" page, click on BACK again and you get the "Configuring Deployement Profile" page, click on BACK again and you will get the "Deploy VNC on remote computer page" where you can choose the "remove wallpaper and remove background options". Enable those settings and click on the NEXT button, NEXT again, NEXT again, NEXT again and you will get an Unhandled exception error and you will be forced out of the program.

Remote Wake from Sleep Mode

macsrbest — Sat, 03 May 2008 01:14:07 GMT

Outstanding program, would not be able to do my job without it.

I've come across a problem trying to wake a system in sleep mode remotely thur the console.
The nic card has been configed to stay alive in sleep mode, so the system can still be contacted.
When VNC is lauched, it requests log-in as normal, but when the connection opens it's completly black and will not display the desktop.
When testing it on a remote system, the monitor stays in sleep mode and will not wake up. The only way to wake the monitor and vnc desktop is to physically touch the remote keyboards space bar.
I've tried pushing scripts, sending Ctrl-Alt-Del, nothing will wake the monitor.
Any suggestions?

Thanks

Where Does It Get The Host Name

jhopkins — Mon, 07 Apr 2008 21:16:20 GMT

I changed a computers name using the software, yet it is still pulling the old computer name. I checked the machine and it has the new name and I checked active directory and it has the new name. But the software still shows the old name. I tried deleting the files saved under my docs and the backups in the program folder. Refreshed the domains and the computer is still pulling the wrong name. So where is it pulling it from?

Thanks

Justin

Groups.xml location on a share not working

Jproussel — Wed, 05 Mar 2008 16:51:43 GMT

I am needing to put my groups and profiles on a network share, as we are looking to expand the number of people using VNCScan across several different offices. I have put the groups and profiles folders at the following location \\servername\InformationTechnology\VNCScan and I am able to change my support files for Profiles to that share, but I am unable to change the Groups location to a UNC path. Any UNC path I enter for groups.xml does not save, and reverts to c:\documents and setings...

I am able to first map say a drive V: to the path listed, and set it up that way, but we will be sharing the same files across 5 offices, and I'm trying to avoid mapping another drive on each Administrators PC...

I'm using VNCScan version 2008.1.28.129

Sharing Scans

FreakTech — Tue, 08 Apr 2008 20:10:02 GMT

I am having problems sharing out my scans with our other admin. I have moved the xml files to a share we both have access to. I have pointed my install to the share and it holds the settings, but when the other admin points his there it works until he shuts the program down. When he starts back up they are gone again. Any ideas?

Cannot get query on incomming connections to work.

zeus_23 — Tue, 25 Mar 2008 10:47:15 GMT

Hi There.

I have now tried for several days to get the query function to work.

The problem is that i cannot get VNC to ask the user before allowing the connection,

I have tried to choose "ask user for permission upon connection" when running deployment wizards. this didnot work.

I then tried to edit the config files manually and change set QuerySetting = REG_DWORD 0x00000003 and this should be +:Query, ?:Query, -:Reject.
But it does not work...

The goal is, to let any IP connect to client and query for 30 secs before autoaccept.

Any help is very appreciated.

I am trying to deploy UltraVNC latest version.

VNC Security for Admin Machines

Destinova — Fri, 28 Mar 2008 16:39:10 GMT

Hi everyone,

First off, this is my first deployment of VNC to a network, and the VNCScan Tool has made it so much easier than I thought it could be. We are able to remote manage so many more of our issues, it is fantastic, and the site licence is well worth it.

One question I have regarding VNC/VENM security - how we, as administrators, ensure that VNC cannot be run on our own workstations, or if we suspect someone is remote viewing us, how do we kill that? I'm more of a networkig guy, so the OS/software stuff is new to me. :)

Thanks in advance.

Rob

Remote Script Manager

ltorrez — Wed, 05 Mar 2008 16:16:41 GMT

The script editor no longer lets you assign a user account to run a script as.

Was this removed intentionally?

ipcstatus error

seguridadinf — Mon, 10 Mar 2008 16:21:50 GMT

i have this problem when try to delete vnc from computers in the local network

C:\Documents and Settings\cuauhtemocdm\Escritorio>c:

C:\Documents and Settings\cuauhtemocdm\Escritorio>cd C:\FastPush\vnc7

C:\fastpush\vnc7>call "C:\\FastPush\vnc7\vnc7.cmd" 192.3.1.78 /remove

*** Removing VNC from 192.3.1.78 ***

R1
VNC found and updating path
Path statement has been backed up and will be restored at the end of the script
Checking Utility availability... please wait.

Target pc will be '192.3.1.78'.
Machine name "192.3.1.78" is valid.

Please wait while the TCP/IP connection on 192.3.1.78 is tested.
Machine "192.3.1.78" is alive, script continuing
Nombre local
Nombre remoto        \\192.3.1.78\ipc$
Tipo de recurso      IPC
Estado               Conectado
Abiertos             0
Nº de conexiones     1
Se ha completado el comando correctamente.

Fail under IPCSTATUS
Presione una tecla para continuar . . .

how fix this problem??????

Opening a command prompt on remote computer

RoscoeTech — Wed, 05 Mar 2008 16:16:56 GMT

I am currently running ver. 2007.12.12.123 amd just want to open a command prompt to a remote workstation so I can do some work on it. I have tried several ways but to no success. Does anyone have any ideas?

Problem with deployment - Java port set to 0

Jproussel — Wed, 20 Feb 2008 21:37:29 GMT

Hello Folks,

I'm running into a new problem since moving to VNCScan 2008.1.28.129 - The deployment profile that is doing this has the Java port set to 0. If I try to use this profile, it screws up the install, and I can't connect to the computer I just deployed to. If I try the exact same deployment profile with the java port set to 5800, everything works fine.

C:\WINDOWS>netsh.exe firewall set portopening tcp False VNCHTTP enable all
The syntax supplied for this command is not valid. Check help for the correct sy
ntax.

Sets firewall port configuration.

Parameters:

protocol - Port protocol.
      TCP - Transmission Control Protocol (TCP).
      UDP - User Datagram Protocol (UDP).
      ALL - All protocols.

port - Port number.

name - Port name (optional).

mode - Port mode (optional).
ENABLE - Allow through firewall (default).
DISABLE - Do not allow through firewall.

scope - Port scope (optional).
      ALL    - Allow all traffic through firewall (default).
      SUBNET - Allow only local network (subnet) traffic through firewall.
      CUSTOM - Allow only specified traffic through firewall.

addresses - Custom scope addresses (optional).

profile - Configuration profile (optional).
      CURRENT - Current profile (default).
      DOMAIN   - Domain profile.
      STANDARD - Standard profile.
      ALL      - All profiles.

interface - Interface name (optional).

Remarks: 'profile' and 'interface' may not be specified together.
'scope' and 'interface' may not be specified together.
'scope' must be 'CUSTOM' to specify 'addresses'.

Examples:

set portopening TCP 80 MyWebPort

set portopening UDP 500 IKE ENABLE ALL

set portopening ALL 53 DNS ENABLE CUSTOM

157.60.0.1,172.16.0.0/16,10.0.0.0/255.0.0.0,LocalSubnet
set portopening protocol = TCP port = 80 name = MyWebPort

set portopening protocol = UDP port = 500 name = IKE mode = ENABLE scope =
ALL
set portopening protocol = ALL port = 53 name = DNS mode = ENABLE

scope = CUSTOM addresses =
157.60.0.1,172.16.0.0/16,10.0.0.0/255.0.0.0,LocalSubnet

[ccac-101032] Process terminated with exit code 1 after 00:00:05.597s

Resolving MAC addresses

Richard May — Mon, 03 Mar 2008 12:45:53 GMT

Is there a way of resolving the MAC addresses for all of the workstations within Bozteck? I can do this for DNS addresses but cannot see any way of doing this in bulk for the MAC addresses? I don't really want to have to go through 500 workstations one at a time.