free log
CRM

Bozteck VNCScan Community

Community makes things happen
Welcome to Bozteck VNCScan Community Sign in | Join | Help
in
Home Forums

Feature to allow location of computer via "Find" box

Last post 05-30-2008, 12:52 PM by Steve Bostedor. 1 replies.
Sort Posts: Previous Next
  •  05-20-2008, 9:06 PM 2493

    Feature to allow location of computer via "Find" box

    Such as that found in AD.

    e.g. a user rings me and needs hellp with their PC. The only information they're going to be able to provide me with from their end is the computer name or IP.

    I don't have a photographic memory containing all of the hundreds of PC on my network, and which container they're in within the VENM console. Armed with the user's PC name (or possibly IP?) It would be a great time saver to be able to input this into a search function and have the console automatically bring up that machine & display it in the console, ready for connection, etc.

    Someone also mentioned a feature to search for a machine via "logged on user" - This would be very useful, as sometimes the "Asset tag" can often be incorrect or missing from the outside of the computer, and users can often not have access to the Control panel in order to obtain the computer name, or simply not really know how to do this, even if you walk them through it over the phone.

  •  05-30-2008, 12:52 PM 2529 in reply to 2493

    Re: Feature to allow location of computer via "Find" box

    There's a search box in the upper right.  (http://screencast.com/t/fCjKzYUqL)  Is this what you're looking for?
    Thank you,

    Steve Bostedor
View as RSS news feed in XML
Powered by Community Server, by Telligent Systems