[Updated ] Bozteck Remote Desktop Manager – Getting Started

Bozteck VENM Remote Desktop Manager is the Swiss Army knife for System Administrators all over the world.  This article will guide you though getting started from scratch so that your experience with VENM is seamless right out of the box.

If you have not yet downloaded Bozteck VENM, you can do so here.

Important!  Antivirus software likes to flag remote administration software like VNC and Microsoft’s pxesec as dangerous software and may block it’s install depending upon the level of protection that you have in your antivirus software.  For this reason, you will want to disable the antivirus software until after VENM is run for the first time so that you can white list the following folders:

  • Whitelist: “C:\Program Files (x86)\Bozteck” and all sub folders beneath that
  • Whitelist: C:\fastpush and all folders and files beneath that.
  • You should make a network wide exclusion for the following files:
    • psexec.exe
    • winvnc.exe
    • vncviewer.exe
    • ultra109.exe (the x86 deployment package)
    • ultra109x64.exe (the x64 deployment package)

In brief, the steps to getting started are:

  1. For Windows 8 and above, add the .NET 2.0 Framework feature
  2. At first launch, add an administrative service account
  3. Create a new management group (optional)
  4. Add devices and computers to the management group

Step 1- Prerequisite .NET Framework 4.0

Windows 8 and Windows 10 already ship with the .NET Framework 4.0 installed by default so if you are running a Windows operation system newer than Windows 7, there is nothing that you need to do for this step.

For Windows 7 and older, the DotNet 4.0 run time can be downloaded via Windows updates or directly here.

Step 2 – Launch the program

Bozteck VENM

Step 3 – Configure the service account

Bozteck VENM uses PowerShell, WMI, and other API’s to perform the administrative functions that you want on remote computers and devices.  In order to have the proper access to do this, you will need to add a service account to the main Preferences section of VENM.  You can override this service account in the Group or Computer properties, also.

From the main VENM window, click on the Preferences button in the toolbar.

Bozteck VENM Service Account

Adding Devices

Option 1 – IP Scan

VENM can scan your network on an IP range for any computer that is running VNC or has RDP enabled.  Optionally, you can also tell the scanner to include any device that pings so that you can manage them using many of the other management features in VENM.

Scan for VNC on the network

Right-click a group and open it’s properties

In the screen above: 

  • Set a starting and ending IP address for the scan
  • Set the number of threads to something reasonable
  • Resolve and store MAC addresses should be checked by default.  This is used for Wake on LAN features
  • Register computers without VNC if you’d like to fill the list with anything that pings
  • Attempt to find who is logged in only works in Windows and requires that you set a service account shown in Step 3 above

Option 2 – Active Directory

If your computer is a member of an Active Directory domain, you may find it easier to import the computers from Active Directory

VENM Active directory import

You can either search Active directory or type in a list of computers and the computers will be added into the selected group

picker2

Option 3 – Manually Added Devices

While you can always get to the screen below by right-clicking an existing computer and viewing it’s properties, you can add a computer this way by Clicking on Add Device on the toolbar and choosing to do so manually.

manual1

manual2

To add a device manually, you first add an IP address and resolve it to a host name (or do so in the reverse order).

You can also select from a drop down multiple ways to connect to this device when it is double clicked upon in the device list.  The drop down contains a few built-in options along with any custom actions that you may have created on your own.

Conclusion

This article walked you through setting up Bozteck VENM Remote Desktop Manager and creating new devices.  There are an endless number of things that you can manage with VENM so please take some time to click around the console and try out it’s features in a lab.

If you would like help with any of the functionality, feel free to contact us at any time – support@bozteck.com